Doubletree By Hilton London - Docklands Riverside Hotel, London
About the Hotel
Doubletree By Hilton London - Docklands Riverside is situated in a former 17th-century wharf building, featuring exposed brickwork and the last dry dock for shipbuilding in London. The hotel offers a unique riverside experience with scenic views of the Thames and easy access to various attractions. Guests receive a signature DoubleTree cookie upon check-in, emphasizing the warm hospitality provided. The property serves as a convenient base for exploring the vibrant Docklands area, now thriving with modern amenities and attractions.
Location
Located along the River Thames, the hotel is just a 15-minute walk from Canary Wharf and provides direct access to various public transport options. A free ferry service to Canary Wharf enhances travel convenience, while bus stops near the hotel link guests to the London Underground. The nearby ExCel Exhibition and Conference Centre reinforces the area's significance for business travelers, and London City Airport is also easily accessible.
Rooms
The hotel features 378 rooms designed for comfort and convenience. Each room is equipped with modern amenities such as air conditioning, a flat-screen TV, and a laptop-compatible safe. Many rooms have historical touches, including exposed brickwork, while some offer stunning river views from private balconies. Suites come with separate living areas, making them suitable for families or extended stays.
Eat & Drink
Columbia, the on-site restaurant, offers a menu featuring international cuisine made with seasonal local ingredients. Guests can enjoy dining al fresco on the terrace while overlooking the River Thames. The Terrace Restaurant provides a scenic backdrop for meals with a variety of fresh meats, fish, and salads. Additional dining venues like The Library and The Snug facilitate private gatherings in an elegant setting, perfect for friends and family.
Leisure & Business
Guests at Doubletree By Hilton London can take advantage of the LivingWell Health Club, which includes a fitness center and an indoor pool. The hotel features facilities for meetings and events, accommodating various group sizes. Additionally, the riverside terrace offers a relaxing atmosphere for unwinding with drinks or enjoying a private barbecue party. Free gym access is available to all guests, promoting health and wellness during their stay.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- No smoking on site
- Free Wi-Fi in public areas
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Baggage storage
- Elevator
- Coffee shop
- Smoke detectors
- Fire extinguishers
Sports & Fitness
- Fitness center
Services
- Free shuttle service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
Dining
- Restaurant
- Bar/ Lounge area
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cribs
- Children's buffet
Room features
- Air conditioning
- Heating
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
Location
Reviews and Ratings
The hotel really fell short of my expectations. The rooms could do with a little bit of love; they were small, overpriced, had dirty carpets, stained furniture, and a terrible view. Definitely not up to Hilton standards. The service was a mixed bag, with some staff being very supportive, but others seemed rude and cold. The location was superb, offering great advice on transportation options, but not ideal for late-night outings. The dining experience was mostly acceptable with a decent variety of food. The facilities were lacking and outdated, missing advertised features.
The hotel had a mix of positives and negatives. The rooms were smaller than expected but special, quiet, and comfortable, with a lovely river view and complimentary water bottles. The service was exceptional, with helpful and attentive staff offering valuable local information. The location was convenient for travel in London, with various transportation options nearby, though some cleanliness issues lingered. The dining experience was good overall, especially the outdoor space, but service delays were noticeable.
I booked room 106 for Valentine's Day with my boyfriend. It was a bit noisy due to the pub nearby but incredibly comfortable with a stunning view of the river and Canary Wharf. Despite being smaller than expected for a queen deluxe room, it was cozy overall.
The hotel offered a cozy and quiet stay with clean rooms and comfortable amenities, though the location might pose some transportation challenges. The service was mostly friendly and accommodating with a slight hiccup in providing airport information. The dining options were varied and satisfying, adding to the overall positive experience.
The room was one of the smallest I've stayed in at any Double Tree Hilton. It felt like a very old room, with a small electrical socket hanging off the wall, mold on the bathroom window frame, and a rock-hard mattress. I could hear the cleaners talking outside the room at 7 am. The reception staff were not very approachable. However, the location was in a very nice area of London with good public transport connections. It was right above the bins at the back of the hotel.
The hotel was a mixed bag: the rooms were clean and met our expectations for the price paid, but there were some stains that needed attention before we checked out. The service was attentive and pleasant, with delicious prepaid breakfast options, although there was an oversight with the blue badges. The location offered a nice view of the Thames but required a long walk to reach Canary Wharf station. Dining was a bit overpriced for what was served. Overall, a decent stay with minor drawbacks.
The hotel provided a mix of experiences, with rooms featuring stunning balcony views across the river at night but lacking some essential items and cleanliness issues. The service had its highs and lows, varying from extremely rude interactions to polite and helpful assistance. The diverse location offered ideal travel connections but also had some drawbacks related to specific events. The dining experience ranged from inedible food to positive surprises. The facilities were not extensively commented on, leaving room for improvement.
The hotel had some drawbacks in terms of room comfort and space, making the stay a bit challenging. The service experience was a mix of frustrations with check-out process but also shining moments with exceptional customer service. The location offered some perks with complimentary ferry taxi service, yet fell short in maintaining the standards expected of a Hilton hotel. Dining had its highs and lows with a diverse selection but lacking quality in some dishes.
My stay at the hotel had its ups and downs. While the room didn't match what I expected online and felt cramped for a couple with double beds and a sofa bed, the early morning noise of smashing glass was quite unsettling. However, the service, despite a few hiccups like forgetting the car park token and some unprofessional behavior from staff, did go above and beyond at times. The location by the river offered easy access to central London via the ferry, although it was far from some tourist attractions. Dining was a mix of superb offerings and minor inconveniences like power cuts affecting breakfast preparations. Overall, the hotel provided a decent experience with room for improvement in certain areas.
The hotel offers a serene stay with a fantastic view of the Thames from the rooms, providing a quiet environment for a good night's sleep. However, accessibility for wheelchair users is restricted due to fire doors.
My stay at the hotel was quite pleasant overall. The rooms were very comfortable and clean, offering a nice view, although I encountered issues with the sink, which only had cold water. The TV channels had signal problems, and despite calling maintenance, the response time was a bit slow. However, the location was superb with free boat service to Canary Wharf, providing an excellent skyline view. The dining experience was underwhelming, especially considering the bland food for the price.
The hotel is ideally located near the river with stunning views and easy access to Canary Wharf. The rooms, while lacking a few amenities like a fridge, offer a beautiful setting by the Thames. The service had its hiccups with a mix-up at checkout, but overall, the staff was attentive. The dining options are sufficient but not worth the high price. The facilities are decent, but some noise disruptions may affect your stay.
My stay at the hotel was a mix of positives and negatives. The rooms were very spacious, with good wardrobe space, comfortable beds, and a nice-sized bathroom featuring a powerful shower. However, the room was quite shabby and overly warm. The service provided by the staff was friendly and professional, but there were some instances of rudeness and delays in providing fresh towels and shower gel. The location was convenient for accessing the O2 venue and central London, but it was a bit inconvenient for some activities. The dining experience offered good value for money with a variety of buffet options, although there were some lapses in communication and additional food offerings. The facilities were decent overall, enhancing my stay.
The hotel room was spacious and comfortable with a large TV and a cozy bed but unfortunately located above a noisy loading bay causing disturbance. The service was inadequate and slow, particularly at the bar and terrace. The location offered easy access to major tourist sites with a nice ferry ride across the Thames, but the dining experience was disorganized and took too long. The dining experience was average, and the staff were not helpful when needed.
My stay at the hotel had its ups and downs. The room, despite its initial issues, turned out to be comfortable with a nice view and balcony. The service was very accommodating and friendly, although there were some hiccups along the way. The location was perfect for our plans, with excellent accessibility and views. The dining options were a bit hit or miss, but overall decent. The facilities offered were satisfactory and met our needs during the stay.